“Boat dealers increase their digital presence and boost boat sales with our live chat. A certain percentage of shoppers will actually prefer to text over chat, so we’ve added that capability,” said Jeff Sterns, Vice President of Sales. “We know dealers using our fully managed chat generally see a website sales lead increase of around 50 percent, and this can boost performance even more.”
SMS Text conversations can start from desktop or mobile device
Other features of BoatChat SMS Text include:
- Ability to save a conversation in the console and continue at later time
- Simple and convenient for boat shoppers
- Allows for local phone numbers
- Automatically shortened URLs
- Shoppers don’t need data or wifi connection to participate
“One thing our dealers like is they can put the local SMS phone number on their boats with a “text us now” sign and collect contact information from their own lot after hours,” explained Sterns.
Another benefit is that the shopper has already provided their phone number so they may be more open to getting a callback from the dealership. BoatChat’s SMS Text ability is the latest in a continuous development of industry innovations. Other advancements include the industry’s best mobile chat, a custom chat operator console, SignalR server technology to boost chat reliability, TRUSTe security certification, and more.
Call, chat, or text today to schedule a quick web demo.