{"id":4357,"date":"2017-08-03T12:15:06","date_gmt":"2017-08-03T16:15:06","guid":{"rendered":"https:\/\/www.boatchat.com\/blog\/?p=4357"},"modified":"2022-08-10T14:50:25","modified_gmt":"2022-08-10T18:50:25","slug":"quick-answers-critical-live-chat","status":"publish","type":"post","link":"https:\/\/www.boatchat.com\/blog\/managed-chat\/quick-answers-critical-live-chat\/","title":{"rendered":"Quick Answers Are Critical with Live Chat"},"content":{"rendered":"
\"BoatChat

BoatChat operators prevent the chat time bomb from going off<\/p><\/div>\n

The clock is ticking when a customer request to chat pops up on the chat operator\u2019s screen. Every second a shopper on a boat dealer website waits for an operator to begin a chat conversation increases the odds they will cancel the conversation. The situation will blow up and the sale opportunity will be missed. Chat operators must answer a chat request within 10 seconds. In fact six seconds or less is ideal.<\/p>\n

BoatChat chat operators respond within 6-10 seconds<\/h2>\n

There are 14,400 minutes in each day, and it can be challenging for dealer staff to be available within a few seconds\u2019 notice just during business hours. And what about customers who want to chat with a live operator after hours or on Sundays? That\u2019s why using BoatChat operators to respond to chat requests full time or as a backup to dealer staff is the ideal choice.<\/p>\n

Cutting-edge technology, time-tested processes and pre-written responses, and software tools designed specifically to sell boats all help dealers generate more website leads. But it\u2019s the well-trained operators that make the greatest difference. BoatChat operators<\/a> average five years of tenure, with some who have been with for nearly a decade. All these factors combine for BoatChat to help boat dealers boost sales from their website by as much as 50 percent or more.<\/p>\n

Each element of the live chat experience for shoppers is critical, but if it doesn\u2019t begin in a hurry when they request a conversation, the dealer risks losing a sale or service opportunity.<\/p>\n

Call, text, or Facebook message us today to schedule a quick web demo.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

The clock is ticking when a customer request to chat pops up on the chat operator\u2019s screen. BoatChat chat operators respond within 6-10 seconds.<\/p>\n","protected":false},"author":2,"featured_media":4359,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[205],"tags":[328,329],"class_list":["post-4357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managed-chat","tag-chat-operators","tag-chat-time"],"yoast_head":"\nQuick Answers Are Critical with Live Chat<\/title>\n<meta name=\"description\" content=\"The clock is ticking when a customer request to chat pops up on the chat operator\u2019s screen. 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