{"id":4455,"date":"2017-12-12T11:16:00","date_gmt":"2017-12-12T16:16:00","guid":{"rendered":"https:\/\/www.boatchat.com\/blog\/?p=4455"},"modified":"2017-12-12T11:18:45","modified_gmt":"2017-12-12T16:18:45","slug":"web-engagement-sales","status":"publish","type":"post","link":"https:\/\/www.boatchat.com\/blog\/chat-best-practices\/web-engagement-sales\/","title":{"rendered":"How Get Better Website Engagement and Turn It into More Boat Sales"},"content":{"rendered":"<div style=\"font-size: 120%;\">\n<h2>Your website traffic is good. The sales rate is not so good.<br \/>\nWhat now?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4457\" src=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/engage-convert-300x225.png\" alt=\"Engage and convert with live chat\" width=\"400\" height=\"300\" srcset=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/engage-convert-300x225.png 300w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/engage-convert-460x345.png 460w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/engage-convert.png 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>You work hard to get visitors to your boat dealership&#8217;s website from search engines, social media, paid advertising and maybe even a little prayer. But what happens when people get to your website? Do they stick around for just a moment or two and move along &#8211; &#8220;nothing to see here&#8221;, or are you engaging your website&#8217;s users and converting them to sales leads? All the top Google\u00a0rankings, lowest per-click ad rates, and Facebook Likes in the world don&#8217;t mean very much without those <strong>conversions<\/strong>.<\/p>\n<p>So, how do you get more conversions from your website? One key part of many conversion optimization strategies is to increase engagement between your business and your website visitors.<\/p>\n<h3>Feedback<\/h3>\n<p>A long-standing piece of internet marketing advice has been to ask\u00a0for feedback. You&#8217;ve probably seen blog articles that end with something like, \u201cHave you ever done this? Tell us what you think in the comments&#8221;. Seems easy enough, and it does improve user engagement &#8211; but it doesn&#8217;t really work very well as a sales tool.<\/p>\n<h3>Related Content<\/h3>\n<p>Linking to related content on your own website can help make visitors want to stick around a little longer by pointing them in the direction of your other awesome content. This helps demonstrate your expertise and knowledge, and can help build trust. But again, not a lot of conversions come from related content.<\/p>\n<h3>Video<\/h3>\n<p>Another common recommendation is to use video. People do like to watch videos. Whether it is on YouTube or on your own website, videos can educate about\u00a0your products or services, or simply entertain people and give your web presence a more human quality. Indirectly, both of those things can lead to increased conversion rates, but they are not likely to result in a massive surge of leads and sales unless your videos are very good at persuading potential customers.<\/p>\n<p>&nbsp;<\/p>\n<h2>Where does the conversion increase come from?<\/h2>\n<p>It may not look like it at first, but those engagement methods do indirectly lead to conversions. By being more personal, demonstrating expertise and maybe just being more likable, you are doing things that can help people warm up to you and your business. Eventually those people may find their way back to you&#8230; or not.<br \/>\nWebsite engagement is also <a href=\"https:\/\/moz.com\/blog\/traffic-engagement-metrics-their-correlation-to-google-rankings\" target=\"_blank\" rel=\"noopener\">reported to have an impact<\/a> on how search engines like Google treat your site, too. But that is all stuff that should be part of your long term growth strategy &#8211; and we&#8217;re talking about increasing conversions here.<\/p>\n<h2>Engage and Convert Faster<\/h2>\n<p>You can speed up the whole process of engaging website visitors and turning them into prospects with (wait for it&#8230;)<em> live chat.<\/em> That doesn&#8217;t mean you simply add any old chat widget to the site and have it nag people constantly. Instead, proactively use live chat on your website to <em>enhance other engagement methods.\u00a0<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4458\" src=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-feedback-300x225.png\" alt=\"live chat for feedback\" width=\"200\" height=\"150\" srcset=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-feedback-300x225.png 300w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-feedback-460x345.png 460w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-feedback.png 600w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/p>\n<h3>Feedback with Chat<\/h3>\n<p>Rather than just asking a question and hoping for an answer, chat operators can ask specific questions and follow up with visitors while they are using your website.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"clear fix\"><\/div>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4459\" src=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/helpful-chat-300x225.png\" alt=\"Be helpful with live chat\" width=\"200\" height=\"150\" srcset=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/helpful-chat-300x225.png 300w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/helpful-chat-460x345.png 460w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/helpful-chat.png 600w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/p>\n<h3>Chat About Related Content<\/h3>\n<p>Maybe those three or four articles in your related posts widget are not exactly helpful. A good live chat operator can quickly reference other pages or products on your site that will be more useful for a particular shopper&#8217;s needs.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"clear fix\"><\/div>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-4460\" src=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-about-video-300x225.png\" alt=\"chat about video\" width=\"200\" height=\"150\" srcset=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-about-video-300x225.png 300w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-about-video-460x345.png 460w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2017\/12\/live-chat-about-video.png 600w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/p>\n<h3>Video with Chat<\/h3>\n<p>By initiating a chat when a visitor is about to watch a video on your site, you can give them &#8220;spoilers&#8221; &#8211; key points\u00a0to watch for in the video they are about to watch. And you can stick with the viewer to answer any questions they may have during the video.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"clear fix\"><\/div>\n<p>&nbsp;<\/p>\n<h2>Start engaging and converting more of your website&#8217;s traffic<\/h2>\n<p>Chatware is not just another live chat solution for your business&#8217; website. Chatware is <a href=\"https:\/\/www.boatchat.com\/\">\u201cDriven by Data and Guided by Science\u201d<\/a> in our mission to provide the best proactive chat software you can get.<br \/>\nCall us at <strong><a href=\"tel:+1-800-601-0682\">1-800-601-0682<\/a><\/strong>, or chat with us\u00a0to find out how we can help you engage and convert more of your website visitors.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your boat dealership website traffic is good. The sales conversion rate is not so good.<br \/>\nWhat now?<\/p>\n","protected":false},"author":3,"featured_media":4457,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-4455","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chat-best-practices"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Get Better Website Engagement and Turn It into More Boat Sales<\/title>\n<meta name=\"description\" content=\"Your boat dealership website traffic is good. The sales conversion rate is not so good. 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