{"id":4547,"date":"2018-03-30T15:47:27","date_gmt":"2018-03-30T19:47:27","guid":{"rendered":"https:\/\/www.boatchat.com\/blog\/?p=4547"},"modified":"2022-08-10T12:27:29","modified_gmt":"2022-08-10T16:27:29","slug":"get-leads-anonymous-visitors","status":"publish","type":"post","link":"https:\/\/www.boatchat.com\/blog\/lead-generation\/get-leads-anonymous-visitors\/","title":{"rendered":"Get More Leads from the Anonymous Visitors on Your Boat Dealership Website"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4549\" src=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors.jpg\" alt=\"It's time to greet the anonymous 95% of visitors on our boat dealership website.\" width=\"1221\" height=\"1080\" srcset=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors.jpg 1221w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors-300x265.jpg 300w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors-768x679.jpg 768w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors-1024x906.jpg 1024w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors-640x566.jpg 640w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/time-to-meet-anonymous-website-visitors-460x407.jpg 460w\" sizes=\"auto, (max-width: 1221px) 100vw, 1221px\" \/><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Does your boat dealership really need live chat on its website?<\/span><\/h2>\n<p class=\"p3\"><span class=\"s1\">The numbers tell the full story. First, start with the total amount of unique traffic that visits your boat dealership website. Roughly half of those anonymous visitors will engage with the live chat feature on your website. Once engaged, about 55% of those conversations will result in a lead opportunity for in sales, service, parts, or customer service. These leads are directly routed into your dealerships CRM, email, and mobile SMS alerts with a full transcript of the conversation. The transcripts are a detailed report showing you the website visitor&#8217;s referring site and click path (which pages were viewed on your website) along with the visitor&#8217;s contact information. Currently, the boat sales industry is seeing roughly 94% of all leads submitted from live chat are for the sales department. This is a great opportunity to start converting more anonymous visitors that come to your boat dealership website into qualified sales prospects.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4550\" src=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages.jpg\" alt=\"Live Chat Support Packages\" width=\"1440\" height=\"902\" srcset=\"https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages.jpg 1440w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages-300x188.jpg 300w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages-768x481.jpg 768w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages-1024x641.jpg 1024w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages-640x401.jpg 640w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages-460x288.jpg 460w, https:\/\/www.boatchat.com\/blog\/wp-content\/uploads\/2018\/03\/BoatChat-packages-160x100.jpg 160w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<h2 class=\"p1\"><span class=\"s1\">Who manages your live chat sessions?<\/span><\/h2>\n<p class=\"p3\"><span class=\"s1\">Adding BoatChat&#8217;s <a href=\"https:\/\/www.boatchat.com\/software\/\">live chat software<\/a> to your car dealership website is just the first step. Now someone has to manage all those conversations and processes. Live chats will occur at any time of day and you have to be ready with a concierge based customer service strategy. 27% of all live chats start after normal business hours. Do you have qualified staff in place to handle that surge of additional contacts and leads?\u00a0\u00a0<strong><a href=\"https:\/\/www.boatchat.com\/blog\/\"><span class=\"s2\">BoatChat.com<\/span><\/a><\/strong> has you covered! With it\u2019s strength in ten years of serving the automotive industry, <span class=\"s2\">CarChat24.com<\/span>\u00a0is ready to help you with their award winning <a href=\"https:\/\/www.boatchat.com\/managed-chat\/\">live chat support solutions<\/a><span class=\"s2\">. BoatChat<\/span>\u00a0currently offers:<\/span><\/p>\n<ul>\n<li><span class=\"s2\"><b><i>Full Support Managed Chat<br \/>\n<\/i><\/b><\/span>Leave the chatting to us 24\/7 364 days a year (closed Christmas day) and check the box that you have your website fully engaged and backed with fully trained operators that will handle questions, concerns, comments and generate the highest quality sales leads for your car dealership.<\/li>\n<li><span class=\"s2\"><b><i>Backup Support Managed Chat<br \/>\n<\/i><\/b><\/span>You have the ability to accept live chats initially but, if your team is busy the live chats roll over to our professionally trained Live Chat Operators that \u201cBack You Up\u201d and handle the conversation, go for the appointment, and submit the lead directly back to you.<\/li>\n<\/ul>\n<h2>Let&#8217;s Get Started!<\/h2>\n<p><strong><a href=\"https:\/\/www.boatchat.com\/\">Click Here<\/a><\/strong> to contact our sales department and schedule a <em>free online demo<\/em>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does your boat dealership really need live chat on its website?<br \/>\nThis is a great opportunity to start converting more anonymous visitors that come to your boat dealership website into qualified sales prospects.<\/p>\n","protected":false},"author":3,"featured_media":4549,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,205],"tags":[],"class_list":["post-4547","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lead-generation","category-managed-chat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Get More Leads from the Anonymous Visitors on Your Boat Dealership Website<\/title>\n<meta name=\"description\" content=\"Does your boat dealership really need live chat on its website? 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