Business restrictions and social distancing due to Coronavirus has changed the way people want to do business. Though some boat dealers are reporting a boom in sales as people want to buy a boat to isolate themselves on the water, boat dealerships must adapt to take advantage of an increased interest in boating. It does not look like this will come to an end soon, so marine dealerships must find ways to meet the evolving needs of customers. Live chat with video capability from BoatChat.com is an excellent way to engage with customers while following the rules and keeping a safe distance.
Whether you’re using live chat for lead generation, scheduling service, showing boats with video chat, or finalizing sales, BoatChat can help marine dealerships through these uncertain times and beyond.
Quick Answers and Instant Gratification
Today’s consumers want fast solutions, and instant gratification from all online encounters – even major purchases like buying a boat.
When boat shoppers don’t get that instant gratification from your website, they’re going to go to a competitor’s site right away. Our live chat software and services are designed to proactively engage with customers before they wander away from your website.
Convenience is Everything
With social distancing and suspension of in-person business operations, long hold times on the phone have become the norm and email response times are getting slow, too. Consumers want the convenience of being able to contact you and know they will get a fast response – not hours on hold or a few days until an email is answered. There is no faster response time than professionally managed live chat. Chat sessions can be handled by our managed live chat support team, or your own staff. The chat sessions and the sales leads that come from them can be sent directly to your phone via SMS text.
With live chat software and support services from BoatChat, your boat dealership can offer convenience, instant gratification, and a personalized experience that helps build customer relationships – and sell more boats!
Let us show you how the best live chat system for boat dealers can help you.
Call us at 1-800-601-0682, contact us here,
or chat with us here on this website.
Stay safe and healthy!