One of the main reasons people click a chat button is that it is anonymous. But we know a well-scripted live chat operator can help earn trust in the dealership so boat shoppers will share lead information…
To connect with the next generation of buyers, boat dealers need to embrace the technologies with which shoppers prefer to connect. BoatChat is one important key to that connection.
BoatChat helps marine dealers capture lead information from the 98 percent of shoppers who leave the website without sharing contact information.
This is the first year the national Marine Manufacturers Association awarded dealers for excellence in sales and customer service. Improve your Customer Satisfaction Index with BoatChat.
Forbes magazine says “the importance of live chat cannot be overstated”. We say live chat is a way for boat dealers to get 50% more website leads.
Deciding whether to have dealer staff carry on live chat conversations with shoppers or use BoatChat can be a challenge for boat dealers. In fact it was just such a conundrum that led to the creation of BoatChat…
Just like a charming salesperson, an interactive website with live chat helps customers develop a more personal connection with your boat dealership.
While the sales growth in boating industry continues to slide, live chat from BoatChat is the best way for dealers to get an edge on the competition.