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Jeff Sterns to Speak at MDCE

October 1, 2016 - 9:30 pm
Jeff Sterns to present at 2016 Marine Dealer Conference and Expo in Orlando, Florida

Jeff Sterns to present at 2016 Marine Dealer Conference and Expo in Orlando, Florida

Attendees of MRAA event to learn about boat dealer website chat

BoatChat is pleased to announce that Vice President of Sales Jeff Sterns has been selected as a presenter at the Marine Dealer Conference and Expo. His hour and a half Pre-Conference Workshop, called Get Fat with Chat, is scheduled Tuesday, Dec. 6, at 10 a.m.

“It’s truly an honor to be chosen to present at this major boat dealer event,” said Sterns, “Chat technology is new to most boat dealers and this is a chance for them gain some valuable information and avoid a negative experience.”

Dealers who attend his MDCE session will learn how live chat can boost leads and sales from their website by as much as 50 percent. The session will include:

  • Setup options for live chat
  • Business benefits of chat
  • Types of chat interactions
  • Dealer strategies for chat success
  • Keys for staffing and choosing chat vendors
Learn about boat dealer chat at MDCE workshop

Learn about boat dealer chat at MDCE workshop

In addition to all these success measures for using live chat, he will cover pitfalls and ways chat can backfire.

Sterns is an experienced presenter who keeps his audience engaged with enthusiasm and compelling anecdotes. The conference will be held at the Orange County Convention Center, in Orlando, December 5-8. The session requires a minimal investment of $99 for MRAA members and $129 for non-members.

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