With limited hours and operations due to COVID-19, are you making the boat buying process easier or harder for your customers?
The boat and watercraft market has been improving and people are getting out on the water, but many dealers are still suffering from lower than normal foot traffic and sales. Mandatory restrictions on business operations, whether government mandated or voluntary, can make it difficult for your customers.
At BoatChat, we’re all about making it easier for you to engage with customers and sell more boats. So we see live chat usage as a “no brainer”. With live chat software and chat support services from BoatChat, your marine dealership can offer the convenience and safety that covid-conscious customers want.
Our client-dealerships are now using live chat for nearly all interactions, in addition to our industry leading process of converting website visitors to qualified sales leads. Customer service, scheduling appointments, and even showing boats with video chat are some ways dealers are evolving their processes to better serve safety conscious customers.
If you are not already using live chat to keep your dealership moving forward, or are using an underperforming chat system, please give us a call to learn how BoatChat can help.