If someone walked through the front door of your boat dealership, there’s no doubt someone would greet them.
‘How can I help you?’ ‘Hello there! I’m [your name]. Welcome to [your company]’ ‘What’s happening?’
These are greetings a visitor may hear, and you wouldn’t think of ignoring a visitor to your dealership. So why do it on your website? Why not use a very affordable technology to virtually reach out, shake their virtual hand and offer assistance?
Reach Out with Live Chat on Your Website
“The importance of live chat cannot be overstated,” says Forbes Magazine. With live chat software from BoatChat, you can be proactive and start the conversation. Whether your goal is to get prospective customers to come to the dealership, answer product questions, or be available for customer service issues, live chat software from BoatChat is the ideal tool.
BoatChat offers an award-winning interface to encourage visitors to start a chat conversation. And staff members using the chat operator console have a world-class interface, ready to quickly respond to website visitors’ questions.
See what your visitors are typing – in REAL TIME!
One of the key features of BoatChat is that it helps your staff communicate with visitors by giving the operator the ability to see what people are typing as they type it. This gives the operator a chance to find the answer while the guest is still typing. A decade of product development has taught us that the quicker a guest receives a response during a chat, the more likely they are willing to share contact information and convert to a quality lead.
Another critical piece of the chat conversation is the combination of software and servers that handle the conversation. BoatChat is one of the few chat companies that leverages the amazing potential of Microsoft’s SignalR technology to ensure chat conversations are not dropped – especially on mobile devices.
Not all chat software is equal, and BoatChat is made specifically for the boat sales industry. Don’t let another visitor on your website leave without starting a conversation.
Call, chat or text us now to schedule a quick web demo.