If your marine dealership is still not using live chat, what are you waiting for?
Here are some of the best reasons boat dealerships should start using quality live chat software and services like BoatChat today…
Better Customer Experience
Many boat shoppers dislike the idea of going to the local dealerships to shop for a boat. The process of buying a boat can seem difficult and intimidating. Now, most dealers have websites and social media, so shoppers can do their research and get basic information online, without having to deal with a salesperson. But what happens when your online shoppers have a question about a boat you have listed on your website?
With live chat like BoatChat on your website, it makes your dealership available 24 hours a day, so you can provide answers to customers’ questions immediately. No more missed opportunities cause by delayed replies to emails.
Get More Leads
Your boat dealership already has good online advertising and marketing, so bringing traffic to your website is not a problem. Converting those website visitors into qualified sales leads is another story. Most boat dealers are only able to convert 2% of their website visitors into quality leads. With live chat software on your website, you have an automatic lead generating system, but not all chat systems are equal. BoatChat leads the industry by converting as many as 60% of chat sessions into leads with our managed chat service
The best marine dealership chat service can help convert a higher amount of your leads and website visitors into sales. BoatChat offers a proactive approach to communicating with your potential customers. Live chat creates more and better interaction between you and your website visitors, which helps cultivate a rapport that helps close deals.
Stand Out From The Competition
Boat dealerships have hours of operation, but boat buyers shop around the clock. Your sales people have to go home at some point. So, what happens to potential customers when your dealership is not open? With BoatChat, your dealership has operating hours 24 hours a day, 7 days a week.