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Live Chat with Text Messaging Makes Online Boat Sales Lead Generation Personal

May 4, 2017 - 10:10 am

Live Chat SMS Text Message

Make it Personal – and Interactive!

A website that is interactive and proactive (meaning it doesn’t just sit there waiting for its users to take action) is a key component of the success of online businesses. It doesn’t matter if it is eCommerce or a marine dealership, online shoppers have short attention spans and you have to do whatever you can do to keep the visitor’s interest. Just like a charming and friendly salesperson, an interactive website helps your users to develop a more personal connection with your business.

BoatChat’s live chat software and chat support services can be an excellent way to bring better interactivity and user engagement to your boat dealership website. BoatChat gives your users the ability to immediately interact with your marine dealership, and offers people the opportunity to immediately ask questions, and know that real people at the company are accessible any time of day. The digital world may seem cold, but customers really warm up to having a real human being to deal with. Pre-sale or post-sale, the feeling of connection that live chat gives your customers just may be that one thing that keeps them coming back.

User Engagement Beyond the Website

Using live chat to enhance your website is just the beginning. Upwards of 60% of all web usage now happens on mobile devices – iPhones, Androids, tablets, and so on. The web isn’t just on the desktop PC anymore – it is right in your customers’ hands wherever they are. Chatware’s innovative and very useful Text to Chat feature allows your customers to start a chat session on whatever device they choose  – whether it is a smartphone or that old desktop PC.

If you would like to learn more about how BoatChat’s dedication to constantly improving our chat products can help enhance and improve your online presence, call 1-800-601-0682, or contact BoatChat right now to get started.

 

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